Booking, Deposit, Design & Scheduling Terms
To reserve your event date and initiate the ordering of materials, a non-refundable 50% deposit is required at the time of booking. Receipt of the deposit confirms your reservation and secures the event date, preventing it from being booked by another client. The remaining balance is due in full no later than seven (7) days prior to the event date. Events with an unpaid balance within seven (7) days of the event may be subject to cancellation and forfeiture of the deposit.
Once an event is booked, design and planning labor begins immediately, including concept development, sourcing of materials, scheduling, and preparation. Because a significant portion of our services takes place during this early design phase, the deposit is non-refundable and compensates for the time, expertise, and resources allocated exclusively to your event. All creative concepts and designs remain the property of Days 2 Remember .until full payment is received.
Event dates may be changed subject to availability and must align with our production schedule, staffing requirements, and the nature of the event. Date changes are not guaranteed and, depending on timing and scope, may require an additional service or rescheduling fee.
Additional rates may also apply for changes or circumstances that affect logistics or labor, including but not limited to event time changes, venue changes, restricted or shortened setup windows, or delays that prevent our team from beginning setup at the agreed-upon arrival time. Any situation requiring additional labor, extended on-site time, revised scheduling, or increased staffing may result in added service charges, which will be communicated prior to execution whenever possible.
We understand that event plans can evolve and will make reasonable efforts to accommodate adjustments when feasible; however, all changes are evaluated on a case-by-case basis to ensure quality, timing, and staffing standards are maintained.
